This isn’t a job. It’s our purpose.

Every person on this page has chosen to be here. Not because it’s easy, but because it matters. We’re a collective of small business owners doing big-hearted work, with full autonomy and zero BS.

Get started with us
Person smiling while boxing with a trainer in a park during a personal training session.

Everyday support that makes a real difference.

Our team of Support Workers, Mentors and Personal Trainers support their participants in a variety of ways including:

  • support at home including household activities and gardening

  • transport to health or disability related appointments

  • working alongside you and your family to manage the extra admin associated with disability and chronic health conditions

  • assistance with meal planning, grocery shopping and food preparation

  • supporting you to attend events, gigs, festivals and other events on your social calendar

  • encouragement and support to go to the gym, join an exercise class or keeping you company on a bush walk

  • driving you to and from work, for interstate appointments, or to catch up with family and friends

Our team also includes a group of experienced Support Coordinators who can assist you or your loved ones to:

  • understand how NDIS funding can be used

  • prepare for and attend NDIS plan review meetings

  • train and upskill in understanding self-managed plans

  • find support workers that are experienced in what you find important and that enjoy spending time with

  • connect to allied health professionals that have expertise that is useful to you

  • manage service agreements with your providers to ensure they deliver supports in line with your funding and the NDIS Price Guide and Limits

  • create a budget based on your NDIS plan that reflects your needs, schedule and preferences

  • submit a change of circumstances or early reassessment application

  • appeal a decision made by the NDIA

  • referring you to community programs that offer supports that would be useful for you (including Carer Support Groups, Food Banks or Volunteering Programs)

  • submit a complaint to the NDIA, NDIS Quality and Safeguards Commission or other government departments (including Centrelink, Housing or Health)

NDIS plans made practical.

Person sitting in a chair reading a braille book, with a guide dog beside them.

Low on funding? We've still got your back.

We understand that many people have low funding levels or are paying for supports privately. 

A small way we give back to our community is to offer free advice to those struggling with NDIS applications, reviews and appeals. 

If you would like to engage with us for free advice, please email us at admin@theupstreamcollective.com.au and we will work to make the process a little easier.

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